Service
Delivery management software
From the dispatch board to the signature at the door and the cash reconciled that evening — tracked in one system, on web and on the driver’s phone.
At a glance
- Typical duration
- 8–16 weeks
- Engagement
- Fixed scope
- Platforms
- Web, Android, iOS
- Includes
- Offline capture
Where delivery operations lose money
The gap between a delivery note being printed and the money arriving is where most distribution businesses lose visibility. Drivers carry paper, proof of delivery comes back a day later, cash is counted at the end of the week, and short deliveries surface as customer complaints rather than as data.
Closing that loop needs the field and the office on the same system. The driver sees the day’s run on a phone, captures a signature or photo at the door, records a short delivery or a return on the spot, and the office sees it immediately — not after the paperwork comes back.
We build this on the ERP that already raised the order, so settlement reconciles itself: what the driver collected, what the invoice says and what hits the bank are three views of one record rather than three separate registers.
Scope
What is included
Dispatch planning
Orders grouped into runs by route, vehicle and capacity, with a clear dispatch board.
Driver app
The day’s stops, navigation handoff and item-level confirmation on Android or iOS.
Proof of delivery
Signature, photo and timestamp captured at the door and attached to the delivery note.
Exceptions
Short deliveries, refusals and returns recorded on the spot with a reason code.
Cash settlement
Collections recorded per stop and reconciled against the driver at end of day.
Customer tracking
Status and expected window shared with the customer by link or message.
Method
How we deliver it
Route study
A day out with your dispatchers and drivers, because the real constraints are never in the brief.
Design
Dispatch board and driver screens designed for speed and for gloved hands in poor light.
Build
Developed with offline capture, since connectivity on a route cannot be assumed.
Pilot
One route live for two weeks, with the driver’s feedback acted on before expanding.
Roll out
Fleet-wide rollout, training and a support line for the first month.
Industries
We work with
FAQ
Questions we are asked before signing
Does the driver app work without a network?
Yes. The run is downloaded at the start of the day and deliveries are captured locally, then synced when a connection returns. This is a requirement, not a feature, on most rural routes.
Can we track vehicles live?
Location can be captured from the driver app at each stop, which is enough for most operations. Continuous vehicle tracking usually means a telematics device, and we integrate with those rather than reinventing them.
How does cash collection get reconciled?
Each collection is recorded against its invoice on the app. At end of day the driver settles against a system total, and any difference is visible immediately instead of at the end of the week.
Will it work with our existing ERP?
If your ERP exposes an API, yes. The integration is cleanest with ERPNext because there is no boundary to cross, but we have connected delivery operations to other back ends where that is what the business runs.
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